Walmart Unveils Returns Carrier Pickup Service
In today’s top retail news, Walmart shoppers can return items purchased over the internet and shipped and sold by Walmart.com without leaving their home, while Dick’s Sporting Goods works with Instacart for same day delivery. In addition, Kroger customers can now conveniently and easily order gift cards for pick-up at the roadside.
Walmart introduces the carrier pickup service for customer returns
Walmart shoppers can return products purchased online that are shipped and sold by Walmart.com without leaving their homes. You can now schedule a return using the merchant’s new Carrier Pickup by FedEx offer, which is free and stays in place after the holiday season. The merchant is also making some changes to the return process for customers who want to continue returning goods in retail stores while maintaining the typical extended holiday return policy.
Dick’s Sporting Goods partners with Instacart for same day delivery on bank holidays
Dick’s Sporting Goods is partnering with Instacart to enable same day delivery to 150 retail locations. The service is available in locations such as Washington, DC, Virginia, and Pennsylvania. “By adding Instacart, we’re giving our athletes another same-day option, which is fast, reliable home delivery,” said Joe Pietropola, senior vice president of e-commerce at Dick’s Sporting Goods, in a press release.
Blackhawk Network teams with Kroger to collect the gift card from the roadside, activate it at home
Kroger shoppers can now order gift cards for roadside pickup with their groceries at the supermarket company’s 1,900 locations across the country. The connection between Kroger and Blackhawk Network leverages the latter company’s on-demand activation capabilities to allow shoppers to add a gift card to their shopping cart in addition to various items.
Nike makes it easy with Digital First Transition, D2C sales, and a hot loyalty program
Nike in its latest earnings report revealed that the sportswear company was “just doing the job for the pandemic’s hottest retail trends – direct-to-consumer (D2C) sales, digital-first shopping, and developing a killer loyalty / rewards program.” does “. “Our strategy is solid, our strategy is working, and we are excited about what we will see if we continue to execute it,” said John Donahoe, president and CEO, of the company’s second quarter earnings call.
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NEW PYMNTS STUDY: HOW LOCATION DATA HELP BANKS PREVENT ONLINE FRAUD
In the November 2020 study of how location data can help banks prevent online fraud, PYMNTS surveyed a balanced group of 2,141 US consumers who own mobile devices and use credit or debit cards at least once a month. The study examined their willingness to share mobile location data with financial institutions to protect their accounts, as well as their interest in switching to banks that use geolocation tools to prevent fraud.