Retiree notices red flags from moving company
A Nebraska retiree decides to spend her golden years in a warmer place, but when the moving companies arrived, several red flags went up and so did the prices.
The last box among many and Dixie Blalock thought it was a good move to hire a reputable Californian company online until the crew arrived.
“They showed up with a truck almost half the size of what we needed and then they said we can get you a bigger truck, but it’ll be another $ 6,000,” Blalock said.
Dixie and her daughter paid $ 2,700 to Continental Movers from Beverly Hills, but Ocean Movers from Florida showed up.
“If we had known Ocean Moving and Storage was going to move us, we would have stopped immediately,” said Dixie’s daughter.
Ocean Movers almost got a bad grade with the Better Business Bureau on warning that the Florida Attorney General has accused the company of misleading marketing aimed at seniors.
The retiree and daughter, who moved to Nevada, never expected to throw the dice at the cost of custom wrapping their belongings, which might be considered fragile.
Dixie and her daughter only found out 48 hours before the move that the A-rated company they were paying had contracted to move to a D-Mover.
Jim Hegarty of the BBB said, “Yes, make sure you are clear about conveying this work and we can find out who you are conveying the work to.”
All of their furniture and family keepsakes are now with a Nebraska-based company that came to the rescue.
“We hope for better results when we get where we want to go,” said Blalock.
The California company they originally hired was told that Dixie and her daughter were not packing a refund.
Ocean Moving and Storage in Miami shared 6 News that they are working to resolve the issues raised by the Florida Attorney General and that they have left Nebraska without taking any money. Continental Moving of California, which received a down payment, claims to be handling the complaint through the Better Business Bureau and working on a solution for the customer.