Mercari Pilots Same-Day Pickup and Delivery Service
Mercari is testing a new pick-up and delivery service for buyers and sellers on its mobile sales platform on the same day.
The trial, which is ongoing in San Francisco, is supported by the on-demand delivery platform Postmates. Buyers can search for same day delivery to find suitable items.
The timing is propitious as many people are unwilling to travel to the post office or meet with others amid the coronavirus pandemic.
The service also has the potential to save sellers time and money on items that don’t need to be packaged as carefully as shipping would. (“No packaging is required, but sellers should prepare their item to be on their doorstep,” the company explained.)
Mercari limits what can be sent through the service:
“Mercari Now is perfect for bulkier items that are too expensive to ship. Items listed on Mercari Now must be less than 50 pounds with a maximum size of 59 “x 35” x 15 “(the dimensions of a Toyota Prius trunk.) Once a buyer purchases an item, Mercari agrees on their schedule that of the buyer for collection and return by a Postmates driver in the neighborhood. “
The service typically costs $ 10.99, but Mercari is offering an introductory price of $ 4.99.
Mercari began reaching out to its most active sellers in San Francisco last month to encourage them to list popular same-day delivery items in order to get started.
While it may appear that the pandemic had an impact, the company actually started developing the Mercari Now service last year. CEO John Lagerling said many users want same day service.
In addition, he said, many sellers find packaging and shipping the least preferred part of the selling process. “If our San Francisco users now accept Mercari as we expect, we have an aggressive expansion plan for 2020 and beyond,” said Lagerling.
Interestingly, the company found that Mercari’s daily traffic has increased dramatically since the coronavirus pandemic and quarantine began. In April, the average Mercari seller hit $ 183, up 50% from April 2019. Around the same time, Mercari sellers had sales of over $ 1 billion since launching the U.S. market in 2014 .
Ina Steiner is the co-founder and editor of EcommerceBytes and has been reporting on e-commerce since 1999. She is a well-known authority on market sales and the author of “Converting eBay Data into Dollars” (McGraw-Hill 2006). Her blog was featured in the book “Blogging Heroes” (Wiley 2008). Follow her on Twitter @ecommercebytes and send updates to [email protected]