Giant Eagle has plan to ‘dramatically increase’ curbside pickup and home delivery amid coronavirus pandemic
The company turned its Cuyahoga Falls site into a fulfillment center to dramatically increase roadside pick-up and delivery capacity.
CUYAHOGA FALLS, Ohio – Health officials have recommended minimizing all trips to the grocery store until further notice to help slow the spread of the coronavirus.
As a result, grocery stores have seen an increase in shoppers who have opted for roadside pickup and home delivery. Due to the increased demand, this leads to a delay in the availability of these services.
Giant Eagle found its own solution by temporarily closing the store in Cuyahoga Falls on Howe Avenue and converting it into a roadside fulfillment center for pickup and delivery services.
“This temporary store move will allow us to dramatically increase our roadside pick-up and fulfillment pick-up and delivery capacity for the surrounding communities in Akron and Canton,” Giant Eagle said in a statement last week.
The time slots are available daily from 8 a.m. to 8 p.m. All payments must be made online to limit face-to-face contact.
The chain said it plans to expand that strategy to the Cleveland area as well.
The Giant Eagle at 5744 Transportation Blvd in Garfield Heights will be closed to customers at the end of business on Friday April 17th and will be temporarily converted into a roadside fulfillment center for pick-up and delivery for the Cleveland area. Until then, guests can shop in person.
The store will then reopen for roadside pickup on Sunday April 19. Guests will be able to reserve slots for online orders starting Friday April 17th. However, the earliest collection is two days later on Sunday.
Giant Eagle is part of other local chain stores like Acme that have upgraded their security measures in the wake of the coronavirus pandemic, including installing plexiglass partitions to physically move cashiers away from customers.