Amazon apologized for a snarky tweet and acknowledged its delivery drivers do pee in bottles
Parcels are stored in a truck in a logistics center of the Amazon mail order business.
Rolf Vennenbernd / Bildallianz via Getty Images
- Amazon apologized to Rep. Mark Pocan on Friday for a tweet it did last week.
- In the tweet, Amazon denied its workers peeing in bottles, despite the fact that it is a known occurrence.
- Amazon said their tweet was inaccurate and that deliverers sometimes pee in bottles.
- You can find more articles on Insider’s business page.
Amazon on Friday apologized for a snide tweet it sent last week, denying the well-documented demeanor of its delivery drivers peeing in bottles on the job.
The tweet was in response to California Democratic Rep. Mark Pocan, who first said, “If you pay workers $ 15 an hour, you are not a ‘progressive workplace’ if you union breakdowns and let workers urinate in water bottles.”
Amazon replied, “You don’t really think you pee in bottles, do you? If that were true, no one would work for us.”
However, in an apology posted on the Amazon News website, Amazon confirmed that the tweet was “false”.
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“This was an own goal, we are unhappy about it and we owe Representative Pocan an apology,” said the post.
Amazon said the tweet “ignored our large driver population and instead incorrectly focused only on our fulfillment centers,” adding that their fulfillment centers have “dozens” of bathrooms and employees can use them “anytime”.
It is also said that the traffic and country roads make it difficult for drivers to find toilets, and that the problem was exacerbated by closed public bathrooms during the pandemic.
– Amazon News (@amazonnews) March 25, 2021
In 2018, Insider’s Hayley Peterson covered reports of Amazon drivers urinating in bottles. Current and former drivers recently told Insider that it was part of the job because “they just didn’t have time to go to the bathroom”.
In the apology, Amazon said it was “a longstanding, industry-wide problem and not specific to Amazon,” but the company will look for ways to resolve it. The post also had lots of tweets from people saying that delivery drivers who work for companies other than Amazon also pee in bottles while they work.
Amazon’s tweet denying workers peeing in bottles came days before a major union vote at an Amazon warehouse in Alabama, and the apology and appreciation comes days after the vote. The results of the vote that took place on Monday may not be known for days or weeks.
The combative tweet was one of several sent from Amazon accounts ahead of the union vote.
“I often say we’re the Bernie Sanders employers, but that’s not entirely true because we actually offer a progressive workplace,” said Dave Clark, CEO of Amazon’s Global Consumer Unit, of Sen. Bernie Sanders’ plans to himself to meet the workers in Alabama.
The Amazon News account also attacked Senator Elizabeth Warren in a tweet after she accused the company of exploiting loopholes to pay low taxes.
“They make the tax laws @SenWarren; we just follow them,” the tweet said. “If you don’t like the laws you made, be sure to change them.”
Vox said the aggressive PR strategy was the result of CEO Jeff Bezos, who told executives to “fight back” against critics.
The apology on Friday said the company “will continue to speak out when misrepresented, but we will also work hard to always be accurate.”