Acme Ditches Instacart For Curbside Pickup
Acme Markets is getting rid of Instacart for its online ordering and roadside collection.
A spokesman for the grocery chain, which operates more than 160 stores, including many in the Philadelphia area, told Patch that Acme is launching its own “Drive Up and Go” online ordering system.
“With this we stop using Instacart as a pick-up partner on the roadside,” she said in an email on Friday.
Instacart will continue to provide grocery delivery services from Acme stores through the Instacart website, she said.
In Philadelphia and its suburbs, the move will move about 60 jobs from Instacart to internal positions at Acme, said spokeswoman Dana Ward.
Ward said that by delivering the service in-house, Acme can provide better service to customers, including the ability to take advantage of sales prices, coupons, loyalty points and the like that are not available when using Instacart.