5 questions to consider when hiring professional movers :: WRAL.com
This article was written for our sponsor Miracle Movers.
Moving, whether at home or in business, means a lot of preparation – and even more packaging. When juggling a move and seeking the help of professionals, it is important to have full confidence in the company you choose as you are putting some of your most precious and valuable possessions in their hands.
Before hiring professional moving companies to help you with your move, here are five key questions to consider.
1. Are you licensed and insured?
The moving industry is highly regulated, so companies need to be technically licensed – although some are still trying to operate without one. When you’re in the middle of a move, dealing with moving companies that aren’t licensed and insured can put your property at risk.
While money can be saved upfront, you risk increasing the final cost due to damage that a moving company cannot or will not cover without insurance.
“Suppose the property is damaged and the company has no insurance. You may be stuck with a mover damaging your $ 4,000 couch – you haven’t really saved any money,” said Larry Hinnant, managing partner of Miracle Movers Raleigh based moving, packaging and storage company. “Another thing to consider is, let’s say, I am moving you and not a licensed and insured moving company. I am falling down your stairs and I can sue you, the homeowner.”
When you work with a licensed and insured moving company, you protect yourself and your belongings from harm.
2. Are they locally owned?
Working with a locally owned company not only helps boost the region’s economy, but it also means you can easily communicate with the moving company if you have any problems. Additionally, working with a local business helps avoid the risk of extra money or possessions being scammed – which is more common than you might think, according to Hinnant.
“There are a lot of plans out there. There are even stories of people hiring companies outside of town and they come and load their things, collect their money and then never deliver,” Hinnant said. “If you’re not careful and don’t work with a company that you can’t trust, you could literally pay someone to steal your stuff.”
3. What do the online reviews say?
Feedback from previous customers is one of the surest ways to gauge a company’s trustworthiness, and moving companies are no exception. When reading reviews, Hinnant suggests using a discerning eye to determine whether or not reviews were written by actual customers.
“If you go through some of our reviews, you will see people saying certain names and details of their experience – that tells me this is a real review,” Hinnant said. “And you shouldn’t just read the reviews, if the company takes the time to respond to good or bad reviews and acknowledge the time it took to write, then that owner is really in touch with what is going on goes. “
Other things to look out for in reviews include repeated complaints that might suggest a pattern, as well as any letter grades available from the Better Business Bureau.
4. Do you offer warehouse access and full service?
Not all moving companies offer warehouse access, but you should consider the benefits of working with them. First, it shows that the company took the time and financial resources to rent or buy a large amount of space and put down roots in the community. Second, this usually also means an increase in service quality – at least at Hinnant.
“Especially for us, when we come in and you move, it’ll all be wrapped, padded and shrink-wrapped, and then inventoried. Then it will be put in our warehouse just like that and you will be given a copy of that inventory,” Hinnant said. “You know everything is insured, stored, and then when it comes out you’ll have a different inventory to match your first inventory so nothing is lost.”
While some moving companies may offer storage service, this is not something they will readily advertise – in fact, it may only be available upon special request. When you partner with a moving company that provides storage and inventory, you can ensure that you get everything back exactly as you left it.
Not everyone needs warehousing, and many moving companies can tailor their service to suit your exact needs.
“We can do pretty much anything, whether there is just a few extra hands on the work-only service for a full-service move,” said Hinnant. “When you say, ‘Hey, I don’t want to touch anything. I want my dishes to be individually wrapped and unpacked.’ We can do that. We’ll unpack your boxes and move all of the boxes away so you don’t have them. ” worry about the garbage filling your dumpster. “
5. What can you expect in terms of pricing?
Most moving companies pay on a time-based basis, which means they’ll charge you fees based on how long you work. Without a personal estimate beforehand to determine how long it will take, costs can vary widely. Before choosing a moving company, make sure they have the ability to pre-set a personal or remote estimate.
“It’s time-based, so you need to know if it’s going to cost you $ 1,500 or $ 4,000? What does it look like? How many extra hands do you need? Does it take one truck or do I need multiple trucks,” he told Hinnant. “If we come over and check exactly what you need to move, we can give you a more accurate estimate.”
The right moving company will work with you in advance and iron out any bumps in the road so that the moving day is stress-free.
“We’re very prepared so our crews know what they’re getting into when we show up, and it’s a very smooth process,” said Hinnant. “Moving day won’t be a stressful disaster and you can get a higher level of service and a more positive overall experience. Ultimately, we will do everything we can to make your move as seamless as possible.”
This article was written for our sponsor Miracle Movers.